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Knowledgebase Categories |
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| Knowledgebase articles are categorized. Please select which category you would like to browse. You can also search the knowledgebase using the search field beside this text. |
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 | What payment methods do you offer? | |
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Clicksor offers three payment methods: PayPal or check in US or Canadian dollars with a minimum payout of $50, or Wire Transfer with a minimum payout of $1,000 and $75 administration fee. |
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 | Where can I find detailed information on my earning and payment? | |
 | The information on your earnings and payment history is available in the reports section when one logs into their account.
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 | Do I have to send a request in order to receive a payment? | |
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No. Payments are made out automatically once you are eligible to receive payments (i.e. minimum payout is reached and it is after a net term of 15 days).For further information on payment, please visit |
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 | How do I transfer my earnings to my advertiser account? | |
 | To transfer publisher earnings to your advertising account, first, you need to login to your publisher account and go to the 'Advertising Centre' where you can select the amount you want to transfer. If you do not hold an advertiser account with Clicksor, |
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 | How do I update my payment information? | |
 | You may log into your publisher account and change your information under 'My Account.'
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 | How long does it take for me to receive my check? | |
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Unfortunately, we do not have complete control over the delivery time for our checks as it is affected mainly by the mailing process of the postal service provider. Typically, for US and Canada, it takes about 2 weeks. For overseas delivery, it may take |
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 | How much is the minimum payout for publishers? | |
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The minimum payout for both PayPal and check is $50 USD. If minimum payout amount is not reached, the unpaid earning will carry over to the next payment period.
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 | How often do you pay publishers? | |
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All payments are on a bi-weekly schedule, meaning usually on the 1st or 15th of the month. Please note that payments are subject to a net-15-term policy, which means that once publishers reach their minimum payout amount, they have to wait at least 15 d |
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 | I live in (insert country). Why don't I get payment through PayPal? | |
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The PayPal system does not accept payment in some countries. In such a case, publishers can provide Clicksor with an address and account name and then Clicksor can send a check as payment.For further information on PayPal's services, please |
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 | If I cannot receive a payment, what can I do? | |
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If the payment is not received, please verify if the payment information is given correctly in the account. For PayPal payments, please make sure that you have provided a valid PayPal ID (email address). For check payment, please ensure that you have pr |
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 | If I close my account, can I get the payment if it does not reach minimum payout? | |
 | No. We do not issue payment if the minimum payout has not been reached (PayPal or check, $50 USD). However, you can transfer your earnings to a Clicksor advertiser account and use the credit for advertising your site.
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 | If I want to change my payment method to PayPal from check after the check has been issued, is there any cancellation fee applied? | |
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We can re-issue the payment to the publisher via PayPal, by canceling the check with a $20 cancellation fee. In order for the accounting department to be able to process the PayPal payment, please note that the publisher needs to update the payment meth |
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 | Is there an expiration date for issued checks? | |
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Checks will be expired after 180 days of the issued date. If there is any problem with your check payment and you require re-issuing, you can choose one of the following methods:1. You can contact your Account Manager to request re-issuing o |
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 | My earning seems to have reduced a bit in the next day. What happened? | |
 | The reason for the adjusted earning is that Clicksor's system audits all the clicks by the end of the day and filters out all incentive clicks it found based on Clicksor's in-house IPs and the IPs exchanged with other advertising networks.
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 | What is the difference between unclear balance and pending balance? | |
 | The unclear balance is the total unpaid earnings for your account (unverified + pending balance). Do not be afraid when minimum payout is recorded on the profile. The status will convert from 'unclear' to 'pending.' |
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 | Will I receive payment if my site is disabled? | |
 | 'Disabled' status applies when one's site has been removed from the active site list. The site will disable if the publisher chooses to delete the URL under the Sites section. When your site is disabled, the revenue earned prior to disabling will be given |
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 | My payment history shows that revenue has been paid to me. However, my PayPal does not show any payment made. | |
 | Please allow 1 to 3 business days for our system to make your payment through PayPal. It takes time due to a large amount of payout being issued at the same time.If you have not received your payment after 3 business days, please feel free to |
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 | My friend uses my referral link to register the account. However it is not recorded. | |
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Please be advised that referrals can only apply to new websites accepted into our network. A website that has been submitted in our network before will not be considered as a referral and thus no referral commission will be issued to your account. |
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 | Definition of Missing Payment | |
 | Earnings that shows in Pending Payment but is not issued to the publisher on Clicksor’s payout date (1st and 15th of each month). |
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 | Definition of Issued Payment | |
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A payment transaction that shows in Payment History. |
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 | My payment is eligible to be issued this period, why haven't I been paid? | |
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When publisher notices that a payment is missing from payment history, please ensure that your earning is to be paid on the particular payment schedule. If publisher is confirmed that the pending payment was to be paid out and isn’t issued, please conta |
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 | What I do if I have not receive my payment at this payout period? | |
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When publisher hasn’t received the payment issued on the payment history, please ensure to check if all the information provided in the account is correct. If there is any missing information or information is provided incorrectly, please update the inf |
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 | Why has my earnings changed, but my impressions stayed the same? | |
 | There are three possible reasons as to why this occurred:1) since the Clicksor network pays the publisher 60% of the generated revenue from the advertisers. If the advertiser's bidding price alters, the payout rate alters also. Therefore the ear |
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 | Why does my actual Paypal payment and payment history differ by $1.00? | |
 | The reason the payment you have received in your Paypal account is $1.00 less than the expected stated in the account history is because every payment is charged a mandatory $1.00 service fee by PayPal. Please visit |
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 | Why don't I receive payment when I see "paid" status in my account? | |
 | Please note that the date in your account is not the actual payout date. It is only the date that our Accounting Team begins processing and initializing your payment. This date is usually 3 business days ahead of the actual payout date. |
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 | Why don't I get paid when I reach the minium payment amount? | |
 | Firstly, please ensure you have filled out all necessary payment details in your account area. Secondly, we release payments twice each month. One is in the middle of a month and another at the end of the month. If you reached t |
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 | Can I change my payment address? | |
 | There are two payment dates each month. One is at the middle of month (normally the 15th) and another at the end of month (normally the 31st). Please send your request 7 days in advance. |
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 | Can you reissue my payment through PayPal if I cannot cash or failed to receive a check mailed to me? | |
 | If you cannot cash out the check you may choose to mail the check back to us. Upon receiving the check, we will cancel it with a $20 cancellation fee charged by the bank then reissue the payment to your PayPal account during our next payout |
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 | What should I write in the 'payable to' area? | |
 | There are three payment method: PayPal, Bank wire and check. Each method requires correct payment name. You can fill in your pay |
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